1) Chinese Language Teacher
EduGrove is looking for passionate and dedicated Chinese Teachers to join our teaching team. We are especially looking for teachers who possess a positive and bubbly disposition and who want to teach in a “FUN way”! If you love children, have 2 years experience teaching Chinese in Singapore, love children, and can speak and write fluently in English, then we want you!
Responsibilities
- • Conduct Chinese enrichment lessons according to the teaching plan provided with enthusiasm.
- • Teach using specially designed fun-filled interactive activities, drama, and games to students from Playgroup level to pre-schoolers, primary and/or secondary school students.
- • Plan, review and evaluate lessons.
- • Update and correspond with parents after each class.
- • Provide regular feedback and updates to parents on their child’s progress after every class via text messages, phone calls or emails as applicable.
- • Be sensitive, caring and attentive to students’ needs and well-being.
- • Provide clear and confident explanations about programmes and activities to prospective customers.
- • Update and tailor-make existing curriculum to better suit each class.
- • Assist the Head of Curriculum in developing the course curriculum.
Requirements
- • Candidates must possess at least a Bachelor’s Degree in Education / Chinese Studies / Chinese Language or other related degrees from reputable universities(E.g. NUS, NIE, NTU).
- • Candidates should be proficient in English and Mandarin spoken or written.(Lessons will be conducted in Mandarin and communication with parents in English)
- • Candidates with experience teaching in the primary or secondary levels in Ministry of Education Schools are preferred.
- • Must have a good understanding of Ministry of Education’s Chinese Mother Tongue curriculum.
- • Must be passionate about learning and teaching.
- • Must love working with children.
- • Must possess a fun-loving, energetic and bubbly disposition.
- • Candidates with experience or training in drama have an added advantage.
- • Must be familiar with Microsoft Office applications, eg. Word, PowerPoint. Outlook
- • Must be able to work on Saturdays and/or Sundays. (5-day work week)
Selected candidates will undergo at least 6 months of training (depending on level of teaching experience) before being assigned to teach.
2 ) Customer Care Coordinator
If you are a warm, hardworking and driven individual who values good customer service, eloquent in English, and is willing to learn and grow with the company, then we want you to be part of our fun-loving and dynamic team!
Responsibilities
- • Attend to walk-in customers and incoming phone/email enquiries
- • Provide professional course consultation and excellent customer service to prospective customers
- • Work closely with the Centre Manager in student placements and scheduling of classes
- • Communicate and coordinate with customers in ensuring prompt follow-up and closure for all enquiries
- • Process student registrations and payments
- • Correspond with existing customers through phone, text messages, emails and letters
- • Coordinate with external vendors and suppliers
- • Perform a variety of administrative duties in support of the day-to-day operations
- • Ensure the safety and appropriate behaviour of students at the centre
- • Tidy and prepare the classrooms before lessons
- • Provide professional course consultation and excellent customer service to prospective customers
Requirements
- • Fluent in English and preferably in Mandarin too, to handle English and Mandarin speaking customers
- • Confident and tactful in handling customer’s needs
- • Passionate in providing excellent customer service
- • Possess good communication skills
- • Must love children and am comfortable with them
- • Possess a cheery and pleasant disposition
- • Meticulous and systematic with administrative procedures
- • Has a good eye for details
- • Excellent team player with a people-oriented personality
- • Proficient in Microsoft Word, Excel and other administrative applications
- • Applicants with experience working in tuition or enrichment centres have an added advantage
- • Work hours: Shift Basis.
- – Weekdays 8:30am – 5pm or 1pm – 10pm
- – Saturdays 8:30am – 7:30pm
- – Sundays 8:30am – 6:30pm
- – 2 off-days per week
